With the purpose of having enough resources, human as well as technological, and the liquidness that allows our company to keep the quality of service and continuous improvement, it is established below the credit policy for our customers:
- The Advance Payment for the payment of Import Duties, Freight Charges, Crossings, SAGARPA Duties and other payments made on the customer’s account are required before the crossing of the merchandise
- The Credit for the payment of the Mexican Customs Broker Services (Fees and Complementary) as well as the American Expense Account, is from 7 to 14 days after each Imp./Exp. transaction.
- In special cases of high volume and/or high values, it is granted a term up to 30 days after each Imp./Exp. transaction. After this period of time, the Expense Accounts are considered Delinquent.
NOTE: When a customer has unpaid Expense Accounts for over 30 days, Delinquent Expense Accounts, he immediately looses the credit for the Mexican Customs Broker Services and American Expense Account. Therefore it begins to demand from him, before the crossing of the merchandise, the amount to cover the Advance Payment as well as the Mexican Customs Broker Services (Fees and Complementary) and the American Expense Account for each future Imp./Exp. transaction. This situation will remain until the Customer is up to date and in this manner he will recover his credit.